hey there 👋🏼

I’m Dillon, I like to create experiences for real people.

With a background in healthcare and religious non-profits, my passion has always been to serve and help people. I shifted careers into product design 3+ years ago to adopt technology as a new medium to better our world.

I draw from nearly a decade of experience in leading teams to accomplish organizational goals. I believe that problem solving is an ongoing process that requires continuous feedback, tweaks, and reimplementation. I love going through the problem solving cycle and evaluating processes and decisions. Basically, figuring out complex problems is my jam.

My designs create streamlined flows that always keep the end user in mind. This is because the success or failure of any process or design is measured by the value given to its users. My approach requires clearly defined goals that are specific yet flexible as feedback is received. I keep teams focused by designing structures that keep real people in mind.

Outside of work I find inspiration through spending time in nature, roasting my own coffee, and meeting new people. I also watch a lot of cat videos 😸

Check out my first case study to see my work.

Experience

Church Initiative

Non-profit

Product Designer

  • Hired as the first and only product designer in the company, becoming the champion for user centered design internally

  • Built internal design system with design token framework for use across product and marketing teams

  • Introduced continuous discovery processes, conducting surveys and user interviews resulting in a new feature backlog

  • Collaborated with product manager to gather requirements and prioritize tasks

  • Produced proto-personas based on user journey mapping that resulted in discovering 4 unique user segments

July 2023 – Present

CrateBind

Agency

Product Designer

  • Led user centered design from initial requirements gathering and wireframes to high fidelity mockups for 6 client projects and 3 internal projects

  • Designed experiences for responsive web and native mobile apps for B2B, B2C, and social media projects

  • Built custom design systems catering to client and project needs

  • Facilitated weekly feedback sessions with clients, leading to 3 project extensions

  • Developed and launched 6 websites using Webflow in collaboration with delivery managers, clients, and design

  • Implemented Webflow, Shopify, Zapier, Hubspot, Bullhorn, and Finsweet Attributes into the design team workflow

December 2021 – June 2023

Junior UX Designer

  • Created wireframes and high fidelity mockups for 4 client and 2 internal projects

  • Led design audits with a focus on improving user experience and alignment with engineering teams

October 2021 – December 2021

Want to see more?

Check out my first case study for GriefShare’s Find a Group 😸